Watch the conversation. Catch issues before they spread.
Reputation is shaped by millions of social conversations you don’t control. Automated social listening turns the firehose into a signal you can act on — mentions, sentiment, influencers, and crises, in real time.
The social monitoring challenge.
Complaints escalate, influencers slip past, campaign signals get lost — manual monitoring misses what matters until it’s expensive to fix.
Customer issues turn into PR fires when detection is hours or days late instead of minutes.
Emerging micro-influencers get scooped by competitors before you ever see them on your radar.
Without unified cross-platform tracking, optimising spend is a guessing game.
Reputation threats compound silently — by the time it’s "trending", the moment to respond has passed.
What teams build with social listening.
Catch every mention. Tagged or not.
Track branded + unbranded mentions, hashtag use, and sentiment across every major platform — even when nobody @s you. Live alerts on negative sentiment hand the customer to support within minutes, not days.
- 95% reduction in missed brand mentions
- Real-time alerts on negative sentiment
- Full conversation history for trend analysis
- Faster response = higher customer satisfaction
Find authentic creators before the price tag explodes.
Analyse engagement patterns, audience demographics, and content quality. Surface micro-influencers with engaged niches before they become an expensive line item on next quarter’s plan.
- 40% lower influencer marketing costs via data-driven selection
- Spot high-ROI micro-influencers ahead of competitors
- Verify authentic engagement vs fake followers
- Build a comprehensive influencer database for your category
Measure across platforms in one view.
Unified analytics for hashtag performance, engagement rates, and sentiment. Compare across networks to reallocate budget in-flight. Identify viral content patterns to lift the next campaign.
- 30% better ROI from data-driven optimisation
- Real-time campaign monitoring + agile adjustments
- Cross-platform comparison drives budget reallocation
- Viral patterns informed by historical data
Detect threats while they’re still containable.
Real-time sentiment monitoring with intelligent alerts for unusual negative-mention spikes and emerging controversies. One dashboard for coordinated response across teams and platforms.
- 85% faster crisis detection and response
- Stop minor issues escalating into major incidents
- Real-time crisis dashboard for coordinated team response
- Measure resolution effectiveness via sentiment recovery
Listen across every social network that matters.
Pre-tuned extraction for the platforms where your category lives. Public content only — we never touch authenticated views.
Tweets, replies, hashtags, trends in real time. Crisis management + breaking-conversation tracking.
Posts, stories, reels, comments, hashtag performance. Visual content + campaign tracking for brands.
Posts, company pages, professional discussions. Critical for B2B brand reputation tracking.
Posts, comments, page interactions. Consumer-brand feedback + community sentiment.
Videos, hashtag challenges, trending content. Viral mentions + influencer collabs for Gen Z brands.
Videos, comments, channel analytics. Review sentiment + competitor video strategy.
Posts, comments, subreddit discussions. Unfiltered customer opinion + reputation early warning.
Pins, boards, trending searches. Visual sharing + lifestyle-brand product discovery.
Three steps to automated social listening.
Configure monitoring jobs
Define keywords, hashtags, brand names, and competitor accounts. Choose platforms and data fields. Filter by language, geography, engagement thresholds.
Schedule listening
Real-time for crisis management or scheduled hourly/daily for routine tracking. The API handles rate limits, proxy rotation, and JS rendering automatically.
Receive insights
Instant alerts on critical mentions or sentiment spikes. Webhook streaming to your tools, CSV/JSON/S3 export, dashboards for trends and benchmarks.
Drop in a social URL.
See structured public data come back from any major social platform.
curl 'https://api.ujeebu.com/ai-scraper' \
-H 'ApiKey: YOUR_API_KEY' \
-d '{
"url": "https://twitter.com/elonmusk",
"prompt": "extract handle, display name, follower count, latest 5 posts with engagement metrics + sentiment",
"premium_proxy": true
}'Built for live brand intelligence.
Real-time mention tracking
Sub-minute latency on tagged + untagged references, product names, campaign hashtags. Historical archive for trend and YoY analysis.
Sentiment analysis
Platform-aware models for emoji, slang, and context. Sentiment trends across platforms in one view. 50+ languages.
Hashtag monitoring
Reach, engagement, UGC volume. Compare your hashtag against competitor campaigns. Spot emerging tags before they hit mainstream.
Engagement metrics
Likes, shares, comments, platform-specific interactions. Velocity metrics identify viral content as it spikes.
Influencer discovery
Engagement rate, audience demographics, content quality, authentic-engagement scoring. Avoid fake-follower accounts.
Competitive benchmarking
Share-of-voice metrics across platforms. Track competitor posting frequency, hashtag strategy, and influencer partnerships.
Frequently asked.
Is social media scraping legal?
What are the rate limits?
Can I monitor private profiles or closed groups?
Real-time vs scheduled monitoring?
How accurate is sentiment analysis?
How long is data retained?
Start monitoring social today.
Join brands using automated social listening to protect reputation and grow engagement.